PRIVACY POLICY

1. Introduction

Welcome to Optimal K9 Wellness ("we," "our," "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.optimalk9wellness.com and make purchases. By using our site, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: When you create an account, make a purchase, or contact us, we collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information.

• Non-Personal Information: We collect non-personal information about your visit to our website, such as IP addresses, browser types, operating systems, pages viewed, and the time spent on our site. This data helps us improve our website and services.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, track user behavior, and personalize content. You can control cookies through your browser settings.

3. How We Use Your Information

•To Process Transactions: We use your personal information to process orders, manage payments, and provide you with the products you purchase.

• To Improve Our Services: We analyze non-personal information and feedback to enhance our website, products, and customer service.

• To Communicate with You: We may use your email address to send order confirmations, updates, newsletters, and promotional materials. You can opt out of marketing communications at any time.

• To Ensure Security: We use information to monitor and prevent fraudulent activities and to protect our website and users.

4. How We Share Your Information

• Service Providers: We may share your personal information with third-party service providers who assist us with processing payments, shipping orders, and conducting marketing campaigns. These providers are obligated to protect your information and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

• Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us.

• Delete Information: You may request to delete your personal information. We will take reasonable steps to accommodate your request, but some data may be retained for legal or operational reasons.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Optimal K9 Wellness

Email: [email protected]

Phone: (516) 215-1604

Address: 820 Grand Blvd, Deer Park, NY, Long Island

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.